How to Close More Sales

The phone rang. It was Sharon calling. She sounded glum, and there was no energy or life in her voice. “What’s wrong?” her coach asked. She explained that business was slow. She wasn’t finding any opportunities, and she wasn’t making any money. Her boss, to make matters worse, had just told her that if she…

Why Connecting with the Tough Decision Makers is Worth Your Time

Presenting a product or service to someone who cannot say “Yes!” and is not the primary decision-maker is one of the biggest wastes of time in the sales game. At certain times in the sales process, it can be appropriate to present to someone who can only recommend your products. It’s crucial to be aware…

What are you Measuring in Your Business

What are you measuring in your business? According to Peter Drucker, and the experience of all my clients, “what gets measured, gets managed”. If you are not achieving the results you want in your life, organization or business ask yourself, “What exactly are we measuring?”. Maybe you are measuring nothing at all. Our clients will…

7 Ways to Dramatically Grow Your Business

Increasing Profitability When you increase your business’s profitability, you increase the viability of your business and its ultimate value. Increases to profits leads to improvements in the flow of money to you, the owners, … the ultimate reason for a business’s existence. Some business people don’t like building profits as this increases tax liability; generally,…

Company Culture – How to Cultivate the Right Kind for Your Business

Certain industries are notorious for the kind of company culture that they cultivate. Hedge funds on Wall Street are known for fostering an extreme form of cut-throat competitiveness (not unlike what is depicted in The Wolf of Wall Street). By contrast, places like social work organizations tend to be more collaborative. Most workplaces will fall somewhere…

Four Reasons to Use B2B Email Marketing

It’s easy to think that social media is the only way forward in 2019. Nearly every business, big and small, has some sort of footprint on Facebook, Snapchat, and/or Instagram. Certainly, your marketing strategy should incorporate at least one of these platforms. However, it should not be the only format you focus on. Email marketing,…

How Stress Can Affect Your Job Performance

A job that is completely stress-free doesn’t exist. With deadlines to meet, people to please, standards to uphold, and new markets to enter, your job will always present challenges and circumstances that force you out of a state of perpetual complacency. Stress shouldn’t necessarily be perceived as a bad thing; it is what motivates you…

Making a Customer Relation Management (CRM) System Work For You

If you’re not familiar with that CRM software does, it’s specifically designed to help facilitate and improve the communication and relationships between you and your clients. CRM software can do a wide variety of different tasks depending on which one you buy; common uses for a CRM system include account management, comprehensive analytics, data collection…

Do You Have The Symptoms Of Affluenza?

Do You Have the Symptoms of Affluenza? There’s an insidious disease going around, and it’s woven into the very culture that surrounds us. It’s called affluenza. According to Dr. Jessie O’Neill, affluenza is a “dysfunctional relationship with money, wealth, or its pursuit.” The symptoms? John de Graaf, the producer of the PBS documentary Affluenza, lists…

Culture Of Leadership

CULTURE OF LEADERSHIP RITUALS. I like the “cult” in culture. The best companies like Dell, Google, Southwest Airlines, Apple and Wal-Mart, have something in common with cults. They have unique rituals like 7 am team huddles or Friday afternoon pizza parties to promote team bonding. Rituals shape culture and keep it special. CELEBRATION. John Abele,…

A Business Coach Engages in Provocative Conversations

A Business Coach Engages in Provocative Conversations. A great Business Coach hears what the client is saying and not saying, questions what you hear, by asking the right questions, pressing for clarity, and by sharing what you know and how you feel, provocative conversations can occur within minutes, not months. Let’s have a conversation! Kent…