1. BizX Canada Awards
  2. How to Close More Sales
  3. Why Connecting with the Tough Decision Makers is Worth Your Time
  4. Having A Bad Day? Find Something Beautiful
  5. What are you worth?
  6. 10 Ways to Foster a Culture of Innovation and Creativity
  7. What are you Measuring in Your Business
  8. 7 Ways to Dramatically Grow Your Business
  9. Company Culture – How to Cultivate the Right Kind for Your Business
  10. How to Keep Your Employees Happy at Work
  11. Four Reasons to Use B2B Email Marketing
  12. Qualities of Good Leaders
  13. How Stress Can Affect Your Job Performance
  14. Making a Customer Relation Management (CRM) System Work For You
  15. Do You Have The Symptoms Of Affluenza?
  16. Culture Of Leadership
  17. A Business Coach Engages in Provocative Conversations
  18. Did you Make Your Move in 2018?
  19. Are You A Carrot, An Egg, Or A Coffee Bean?
  20. Measure Your Way to Success by Using KPI’s
  21. Ensure a Good Return on Your Investment
  22. A Business Coach; A Clients Journey to Self Discovery
  23. Is Your Business Growing or Dying
  24. Breakeven Analysis
  25. Keeping Score in a Winning Business
  26. Exercise wisely…
  27. Roots
  28. Muck & Money
  29. Who said that?
  30. Why are owls so wise?
  31. Business Success: Eight Fundamentals
  32. Uncomfortable Conversations
  33. Are you working hard or just working long hours?
  34. Investing Time on the Right Tasks
  35. COACHING — Not just for GOLF!
  36. Don’t Think Outside the Box – Redefine It!
  37. Ten Reasons People Resist Change
  38. The Art of Delegating
  39. How to Make Your Business Writing Twice as Good
  40. Increase Profits by “Pruning” Your Business
  41. Features versus Benefits
  42. Are you lucky? Or just on your game?
  43. 10 Elements of a World-Class Company
  44. How fresh are your marketing strategies?
  45. Business: The $20,000 Phone Call
  46. Business – Game Changer
  47. Are you still learning?
  48. Riding a Dead Horse
  49. Business & Baseball
Monday, February 24, 2020
  1. BizX Canada Awards
  2. How to Close More Sales
  3. Why Connecting with the Tough Decision Makers is Worth Your Time
  4. Having A Bad Day? Find Something Beautiful
  5. What are you worth?
  6. 10 Ways to Foster a Culture of Innovation and Creativity
  7. What are you Measuring in Your Business
  8. 7 Ways to Dramatically Grow Your Business
  9. Company Culture – How to Cultivate the Right Kind for Your Business
  10. How to Keep Your Employees Happy at Work
  11. Four Reasons to Use B2B Email Marketing
  12. Qualities of Good Leaders
  13. How Stress Can Affect Your Job Performance
  14. Making a Customer Relation Management (CRM) System Work For You
  15. Do You Have The Symptoms Of Affluenza?
  16. Culture Of Leadership
  17. A Business Coach Engages in Provocative Conversations
  18. Did you Make Your Move in 2018?
  19. Are You A Carrot, An Egg, Or A Coffee Bean?
  20. Measure Your Way to Success by Using KPI’s
  21. Ensure a Good Return on Your Investment
  22. A Business Coach; A Clients Journey to Self Discovery
  23. Is Your Business Growing or Dying
  24. Breakeven Analysis
  25. Keeping Score in a Winning Business
  26. Exercise wisely…
  27. Roots
  28. Muck & Money
  29. Who said that?
  30. Why are owls so wise?
  31. Business Success: Eight Fundamentals
  32. Uncomfortable Conversations
  33. Are you working hard or just working long hours?
  34. Investing Time on the Right Tasks
  35. COACHING — Not just for GOLF!
  36. Don’t Think Outside the Box – Redefine It!
  37. Ten Reasons People Resist Change
  38. The Art of Delegating
  39. How to Make Your Business Writing Twice as Good
  40. Increase Profits by “Pruning” Your Business
  41. Features versus Benefits
  42. Are you lucky? Or just on your game?
  43. 10 Elements of a World-Class Company
  44. How fresh are your marketing strategies?
  45. Business: The $20,000 Phone Call
  46. Business – Game Changer
  47. Are you still learning?
  48. Riding a Dead Horse
  49. Business & Baseball

Certain industries are notorious for the kind of company culture that they cultivate. Hedge funds on Wall Street are known for fostering an extreme form of cut-throat competitiveness (not unlike what is depicted in The Wolf of Wall Street). By contrast, places like social work organizations tend to be more collaborative. Most workplaces will fall somewhere in between these two poles. The thing about these two cultures is that they both carry downsides that can impact the long-term health of your business. Highly competitive workplace environments bring out excellence and top-notch results, but they also encourage people to undercut and back-stab each other in an effort to be the best. Egalitarian businesses foster creativity, collaboration, and empathy, but they can also suffer from weak leadership and low productivity.

As the owner, it is up to you to find a good balance that encourages excellence while still promoting a sense belonging to a team. Your employees will only move in the direction that you lead them in – the culture of your workplace starts at the top and trickles down the ladder from there. If your workplace suffers from nepotism, mistrust and internecine fighting, that is YOUR fault. You are the captain of your ship, and it is your responsibility to lead in a way that empowers your employees and rewards merit.

Setting the right tone for your business is a daunting task for those unfamiliar with how to go about it. Fortunately, there are a few simple yet powerful steps that you can take to seeding your business with the right behaviors and mindset, so that it will blossom into something greater.

1) Never play favorites

We get it: you get along with some people better than others. It’s only natural that you’ll align with certain personality types better, but that does not excuse or justify treating them better than other people. When you allow subjective factors like that to influence who you hire and promote, you undermine the integrity of your workplace and show that competence and merit are not valued or rewarded. Businesses that suffer from backstabbers and “brown-nosers” are almost always guilty of violating this rule. Don’t make somebody a manager just because they’re your friend or family member. Let a person’s work ethic and performance be the sole dictating factor in their promotion, and that focus on excellence will work its way down to the lowest employees in your company.

2) Hold yourself to the highest standard

You set the tone of your workplace. Your employees will follow your lead, and the standard you set for yourself will be the standard that your employees ultimately hold themselves to. If you ask your employees to perform a particularly dirty task, be the first to do it yourself. If you ask your employees to stay late, don’t hesitate to do so yourself when the times call for it. If you demand that your employees keep their smartphones off of the floor, don’t check your text messages every five minutes. If you hold them to a different standard than what you hold yourself to, you will lose your respect and credibility as a leader.

3) Set goals and follow up, but acknowledge success

Employees do not start off apathetic and unmotivated. In most cases, a failure of leadership has led that person to become disengaged with their job. Preventing that process from beginning is accomplished by setting clear goals while still empowering the employee to achieve them. People will take pride in what they do if they know that they are recognized by management for what they do. Set a target for your team and hold them accountable to it, but make sure to give them ample feedback along the way.

If your employees know that you are paying attention to what they do and entrusting them to perform at their best, they will go above and beyond what is expected of them. A worker without aim is an unproductive and unhappy one, but one that is micromanaged will begin to doubt their own abilities and self-worth. Find the right balance between the two, and you’ll be amazed at what your employees will accomplish.

Kent Boehm 
Business & Leadership Coach 
403.690.8363 or kent@ninebusinessgroup.ca
onbusinesscoaching.com
businesscoachingcalgary.com

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